Ordering Information5 Ways to Order for Busy PeopleIn the USA1. You can order online via our web site. 2. If you don’t order online, you can call Kathy at (586) 336-0758 (JDJ International, Inc.). She’s usuallyby the phone, but if you miss her, leave a message and she’ll get right back to you. 3. Or, you can lock in your order by Email to reserve your doll. Include your name, address and phonenumber and Kathy will call you for payment information. Since there are such a limited number of dolls thisis a good way to make sure your order is set aside for you immediately. 4. LAY-A-WAY. Yes! We have a Lay-a-Way plan! Better than that, it's a "customed to your needs" Lay-a-Way plan! We know we're constantly extolling the virtues of collecting very limited dolls of very high quality for future value purposes. It's pretty nice to have an investment grow rather than shrink! Along those lineswe decided we should make our resin BJD's easier to get. Our custom lay-a-way plan is all about you. Your payments can be as painless as you want to make them.You tell us how many payments you'd like to make and how often. Need to skip a month? That's just fine.Just let us know. We'll hold your doll or dolls for you 'till you're ready. So the next time you're lookingthrough the "S" Series web site and thinking, "I'd love to have that but…", stop and shoot us a quick Email.We're sure we can work something out! (Lay-a-way payments are non-refundable.)Shipping is $6.50 under $100 orders and free for orders over $100.00. U.S. Only.International Orders5. International (Outside continental U.S.) customers must Emailwith your order to obtain shipping costs.An additional note on shipping/ordering within US:We are a supplier, manufacturer, and a small retail business combined. Just so you know, we normally do not send out email confirmations or tracking numbers.However, if you need either, we'll be happy to provide them. And, within the continental U.S., we usually ship on Mondays (FedEx Ground).Please allow two weeks for your order to arrive although most will arrive more quickly. 99.9% of the time everything works out great both domestically and internationally which is really saying something as we ship everywhere.Thank you for your order and your interest. We make every effort to make your experience the best.